My patient was miserable — parched with thirst, exhausted and jumping up to go to the bathroom every few minutes. His vision was blurry and he’d been losing weight the last few weeks, despite eating voraciously. I’d only just met him, but I was able to diagnose diabetes in about a minute.

A community pharmacy chain's model of patient care received a boost from the Pharmacy Quality Alliance (PQA) in late May when the nonprofit organization announced it would support the expansion of the model into hundreds of sites nationally.